Refund Policy At Faith Boxer Puppies Home

Your satisfaction is very important to us and we want you to enjoy our puppies. If you would like to return your puppy for a refund, please review the Return Policy below to ensure all of the conditions are met. If you discover what you believe to be a puppy defect, please refer to the Limited Warranty below and follow its procedures.

REFUND POLICY:

If you feel for any reason that the puppy is not exactly what you ordered or in case your vet provides results to show that puppy is not in good health from head to toe then cancel within 30 days and we will refund the cost of the puppy plus transportation. However, we cannot issue any refunds if you want to cancel anytime after this.

A Puppy purchased from Puppies Home UK may only be returned by the original purchaser within 30 days from the date the puppy was purchased and must meet the following criteria:

1. Puppy must be in good health condition as Delivered.

2. Wrong puppy delivered or it does not match what was shown on the Puppies Home website.

3. All Puppy returns require a Return Puppy Authorization (RPA) . You will need to provide the following:

* The reason for requesting the return.

Return And Refund Policy:

Once the criteria is met and the information has been provided, we will provide you with an RPA# (Return Puppy Authorization) and transportation guide. Once your puppy is received and inspected, we will notify you of the approval , then we will refund you the original method of payment and you will receive the refund within 2-5 business days.

You will be responsible for all transportation costs and must assume any risk of loss or damage to the puppy while it is in transit to us, it must be sent according to all applicable regulations.

Non-Refundable Items

• Transportation Fees: Any travel or delivery fees incurred (for halfway meetups or home deliveries) are non-refundable once services are rendered.

• Additional Costs: Any costs associated with veterinary care, food, or puppy supplies after purchase are the sole responsibility of the buyer and are non-refundable.

This Refunds and Return Policy aims to ensure clarity and fairness for both the buyer and Puppies Home, while prioritizing the health and welfare of our puppies. If you have any questions or need further clarification, please feel free to contact us.